We accept Exchange or Store credit within 7 days of receiving your order. Your purchase must be returned with original label/packaging and an exchange or credit will be applied for a future purchase. Please note, Shipping and handling on exchanges are not covered by Tru Alka.
* Once an order is processed and or delivered there are no refunds or returns.
* Please note, if you make an error on your order please call 310-341-0877 asap and we will make every attempt to accomodate you.
* If a delivery is refused for any reason, a restocking fee of $10.00 plus the cost for the delivery service will be applied to your credit card and a credit to you will be issued for the balance.